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Motovation strives to get your parts to you as soon as possible and will do anything within our control to make sure your order arrives to you safely and swiftly.
Though we do our best to ship out orders the same day they are placed, please allow 1-2 business days for all IN STOCK orders to be processed. We work hard to get your items to you quickly, so rest assured we will do all we can to ship your order out to you ASAP! We have a reputation for being one of the fastest shipping motorcycle parts companies in the world.
Please Note: Warehouse inventory levels change rapidly due to order volume. We will notify you right away via email if your order contains any out of stock or special order items that may add extended delays to your order. If you have a deadline (trackday, service appointment, etc) we advise that you contact us directly to verify stock levels for the items in question. We keep some of the highest levels of inventory in the industry, but we currently do not guarantee stock levels on our website. Please call us to verify stock levels.
Motovation currently uses Fedex and USPS as shipping carriers. Many levels of ground or expedited air shipping methods are available during checkout.
Please Note: All shipping time estimates are referencing the actual carrier transit time and may only apply to the contiguous 48 US states.
Shipping promotions, including any discounted or free shipping options apply to domestic shipments within the continental USA. We offer competitive shipping rates worldwide. Some oversized or unusually heavy orders/items may not be eligible for all shipping promotions, and will be communicated to you right away if your order contains these items.
Shipping Loss or Damage:
Once the order leaves our warehouse we no longer have control of the package, and we recognize that shipping loss or damage is possible. We reserve the right to request a signature required option as well as shipping insurance from the shipping carrier in an attempt to ensure that you receive your order safely. We apologize if the addition of a required signature causes any inconvenience to you. If your order receives any damage during shipping, please take photos and contact the carrier right away. Claims are handled through the shipping carrier, but we are happy to assist with any claims process necessary.
We offer several expedited shipping options (Overnight, 2nd Day, etc). These methods refer to transit time only, once the item leaves our warehouse. If you have ANY concerns with time frame, we always recommend that you contact us to ensure your items are in stock and ready to ship. Our order cut-off time for in stock orders to ship same day is 1pm central time. Orders placed after 1pm central time are not guaranteed to ship that day, and may leave our warehouse the next business day. Please note that expedited shipping only applies to orders that contain in stock items.
Please Note: Fedex and USPS expedited shipping methods do not typically include Saturday delivery without additional fees. For example: A package shipping via Fedex Overnight that leaves on a Friday, is technically scheduled for delivery on the next available business day (Monday). Please contact us if you require Saturday delivery, and we will be happy to assist you in upgrading to a Saturday delivery shipping method (the method typically has a high cost).
Motovation ships worldwide on a daily basis. We are happy to assist customers from around the globe. Please note that some items are unable for global delivery based on manufacturers and distributor policies. Large items and bulk orders may require additional shipping charges, due to the fact that the actual shipping cost is not always accurate until the item is fully boxed with proper padding and protection. Actual shipping cost is not available until the full order is packed and ready to ship. We are NOT responsible for any additional customs fees or handling charges that are charged by the recipients local location. These fees are between the customer and the local government or transit company. We do not collect any international customs, duties, or fees.
Special Note Regarding SC-Project Exhausts:
SC-Project exhausts are HAND MADE TO ORDER. Our warehouse keeps as many current exhaust applications in stock as are available from the factory. Warehouse inventory levels change rapidly due to order volume. We will notify you right away via email if your order contains any out of stock or special order items that may add extended delays to your order. If you have a deadline (trackday, service appointment, etc) we advise that you contact us directly to verify stock levels for the items in question. We keep some of the highest levels of inventory in the industry, but we currently do not guarantee stock levels on our website. Please call us to verify stock levels if you have any time sensitive needs.
Special Order: SC-Project exhausts are hand made to order. If your SC-Project exhaust order is not in stock, it will be immediately ordered factory direct and put into production. Production times can vary from 3-8 weeks during race season as the factory is very busy supporting Moto2, Moto3, WSBK, Motoamerica and MotoGP teams. Once an exhaust has begun production it may not be cancelled and is considered a special order item. Cancellation during build process may incur a service charge/restocking fee, because we will be forced to inventory the exhaust.
Pricing Policy: Motovation abides by all pricing structures set by the manufacturer. We reserve the right to correct any advertised pricing errors on our website.
Out of country, currency calculations: These currency calculations are handled by a third party service, and are for approximate reference only. Actual billing with take place in USD for all transactions. We highly recommend that you verify your purchase cost in USD for the most accurate billing.